Connecting with tourists

QUESTIONS: Whyalla City Council Events Officer Rebecca Neilson with the tourism survey which will be distributed to visitors.
QUESTIONS: Whyalla City Council Events Officer Rebecca Neilson with the tourism survey which will be distributed to visitors.

The Whyalla City Council want to know what visitors thought about their last trip to the steel city, and how they might be able to improve their experience.

The council will be running a month-long survey to gauge opinions from visitors to the city, with the results to be presented to council and Whyalla businesses for further consideration and action.

Recent council data show that approximately 7500 people visit Whyalla each month, and Mayor Lyn Bruer believes now is the perfect time to survey visitors.

“We want to know why they come to Whyalla, what they did the last time they were here, and what they enjoy about our city,” Ms Breuer said.

“Through the survey we can check if they saw our dolphins, spent time at our beach, took a steelworks tour or visited the HMAS Whyalla, and assess what else might interest them.

“We have to make sure that when visitors come here they do know what we have available. They need to know that we have more than just our foreshore and our dolphins.”

The survey, which will commence on Wednesday, is part of the council’s push to diversify the city’s economic base. It will be distributed electronically and as paper copies.

Events Officer Rebecca Neilson said the survey would also benefit residents.

“Council is embarking on a new visitor experience initiative as part of diversifying the town’s economic base and benefits for the residents,” she said.

“This requires feedback from both visitors and residents to form a visitor and business focus, as part of the Council’s overall Strategic Plan and economic scorecard.”  

Paper copies will be made available at the Whyalla Airport, Regional Bus-line and through hotels/motels, restaurants, cafes and the Whyalla Visitor Centre.