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Aid for those struggling financially

04 Mar, 2010 09:28 AM
Those struggling financially can now be assisted thanks to a new counselling helpline.

A common problem seen in Whyalla such as credit card debt will be just one of these struggles that a new Salvation Army service can help.

Community services support manager Shirley Gabb has been trained as a financial counsellor in relation to the $300,000 Statewide service, which commenced late February.

Although the free call number is based at an Adelaide office, Ms Gabb said people could also arrange a one-on-one appointment with herself.

Ms Gabb said the counselling offered services such as setting the client a budget, liasing with creditors to negotiate debts and providing free advice.

She said two of the most commonly seen problems in Whyalla were credit card debt and interest rates on paying off goods.

She said the service could also help with Centrelink, paying bills or dealing with a letter from the debt collector.

Ms Gabb said it was a "brilliant" service and people needed to know it wasn't a scary thing.

"It brings back balance and normality into their lives," Ms Gabb said.

"It helps them to feel confident again."

She believes it will help prevent a lot of financially related suicides.

If people do call the helpline, someone will either take the client's call, or return their call within 48 hours.

Ms Gabb said after July the Whyalla Salvation Army will have another financial counsellor for the community to speak to.

The number to call is 1800 025 539.

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Encouraging people who are struggling financially to make the call to a new counselling hotline were: Salvation Army volunteer Deborah Smith and community services support manager Shirley Gabb.
Encouraging people who are struggling financially to make the call to a new counselling hotline were: Salvation Army volunteer Deborah Smith and community services support manager Shirley Gabb.

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